This decision, and subsequently the deliberate choice to concentrate solely on the location in Wenden, has proved to be the right move. Since all the teams operate now under one roof, they were able to optimize their processes and facilitate the communication between the different departments. This is one of the main reasons for the sales increase of 30% during the last few months. The economic success has been obtained also by using the existing synergies, which are given due to the allegiance to BST eltromat. BST ProControl was even able to exceed their business goals set for 2015. There were many joint projects with the parent group contributed, among other things, to the company’s success.
Furthermore, BST ProControl was able to expand its back office. The office was reorganized and attends now to more than 3000 systems worldwide. The 24/7 service hotline is also used more frequently by customers. As a result, the company provides an interface between the customers and the in-house service technicians. In this way, an increase in transparency is given and the technical performance, the controlling as well as the evaluation of the performed work run even faster and more smoothly. The positive response speaks for it-self.
The in-house developed software solution INDICON XL is especially well received on the product site. The solution does not only provide fast response possibilities and an easy handling, but offers also state-of-the-art control and regulation possibilities. In combination with the sophisticated sensor solutions, an economical and efficient production is ensured. BST ProControl was furthermore able to expand their portfolio in the field of non-radiometric sensors. In this way, they are responding to a market trend that will surely secure them a good order position in the upcoming year.