Emergency Service

In case of need always at your side

To not loose time in an emergency: Our service hotline is available for you 24/7 and 365 days a year.
Depending on the situation, we can help you on the phone (even with technical questions), online via remote service or personally at your site.

  • service hotline
  • helpdesk
  • spareparts
  • system upgrades
  • software support/upgrades
  • direct technical support on the phone
  • online remote service
  • rapid on-site deployment by our service experts


Telephone number for helpdesk/service: +49 (0) 2762 612-160

Email for helpdesk/service: service.procontrol@bst-international.com